Refund Policy
Thank you for considering our gut health product. Below is our return and refund policy for purchases made on our webpage
Returns
We offer a 30-day return policy, starting from the date of purchase. If you are not completely satisfied with the product, you may return it within this period for a refund. Please note the following conditions for returns
- The product must be in its original packaging and must weigh more than 80 grams. In proper condition. after verification by our return executive
- You should include all original accessories, manuals, and any other items that came with the product.
- To initiate a return, please contact our customer support team with your order details and reason for return. They will provide you with further instructions.
Refunds
Once we receive the returned product and verify its condition, we will process the refund. The following details apply to refunds
- Refunds will be issued to the original payment method used for the purchase.
- The refund amount will be the purchase price minus any applicable shipping charges or restocking fees, if applicable.
- Please allow a reasonable amount of time for the refund to be processed and reflected in your account. The timeframe may vary depending on your payment provider.
Non-Refundable Items
Certain items are not eligible for a refund. These include
- Products that have been opened or used.
- Items that are not in their original condition or are damaged.
- Digital products or downloadable content, if applicable.
Shipping Costs
Shipping costs associated with the original purchase are non-refundable unless the return is due to our error or a defective product. In such cases, we will provide a prepaid return shipping label.
Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer support team immediately. We will assist you in resolving the issue by offering a replacement or a refund, depending on the circumstances.
Please note that this policy applies to purchases made directly from our webpage. If you purchased our product through a third-party retailer or another website, their return and refund policy may apply.
We strive to provide exceptional customer service, and if you have any further questions or concerns about our return and refund policy, please don’t hesitate to contact us.